In compliance with the provisions of the Federal Law on the Protection of Personal Data Held by Private Parties (the “Law”), this Privacy Notice is issued.
Courtesy translation. This English version is provided for reference only. In the event of any discrepancy or conflict, the Spanish-language version of this notice (Aviso de Privacidad) shall prevail.
Customers
Privacy notice for customers and prospective customers.
I. Personal Data
SARAGO Grupo Empresarial, S.C., with offices located at Av. del Tule No. 830, Piso 1, Oficinas 3 y 4, Col. Puertas del Tule, Zapopan, Jalisco, Mexico, hereby informs you that the personal data you provide to us as a customer or prospective customer will be processed strictly for the purposes set forth below. The personal data to be processed by SARAGO and its group of companies consists of the data subject’s personal information, which may include: full name, date and place of birth, age, gender, nationality, marital status, address, telephone number, email address, official identification, CURP (Unique Population Registry Code), RFC (Federal Taxpayer Registry), billing information, payment information, and data derived from your digital interaction with our communication channels. When you take part in meetings, sessions, hearings, or in-person or virtual interactions, your image and voice may also be collected and, where applicable, audio and/or video recordings, among other data strictly necessary for the purposes set forth below.
Sensitive data: Where necessary due to the nature of the matter, sensitive data contained in the documentation of the dispute or in the data subject’s statements may be processed, such as health data, racial or ethnic origin, religious, philosophical, or moral beliefs, union membership, political opinions, or sexual preference. Financial or asset-related data may also be collected, such as banking, tax, and billing information and proof of payment. In the case of minors, the data of the father, mother, or legal guardian will also be collected. In the case of foreign nationals, a passport, visa, immigration form, or other documents evidencing identity, nationality, and legal stay in the country may also be requested.
If we do not have your personal data, we would not be able to properly provide you with the goods and/or services you require from us, inform you of changes to them, or meet your needs appropriately; therefore, SARAGO and its group of companies would bear no liability arising therefrom.
II. Purposes of the Processing of Personal Data
SARAGO and its group of companies will collect your personal data with no intention of disclosing it, and it will be used to comply with the obligations arising from the legal relationship established with each data subject, as well as to address applicable legal and administrative requirements. Additionally, such data may be used for secondary purposes aimed at improving the experience of customers and other persons associated with SARAGO and its group of companies, for the following purposes:
Inclusion and updating (where applicable) in our databases, for identification and identity-verification purposes, of your personal data as a previous customer, including your purchase history, for strictly statistical purposes and to improve the service that SARAGO and its group of companies provides to you.
Evaluation as a prospective customer.
Responding to requests for information, following up on inquiries, preliminarily assessing the nature of the request, providing quotations or service proposals, scheduling calls, meetings, or interviews and, where applicable, initiating the contracting process or opening a file.
Addressing clarifications related to contracted products or services.
Formalizing the legal or contractual relationship.
Where applicable, drafting and executing purchase-sale, distribution, or toll-manufacturing (maquila) agreements, among others, as required by the customer.
Providing the requested services, as well as managing and following up on the matters entrusted.
Compliance with tax obligations arising from the legal relationship established with the customer, including, without limitation, invoicing and payment management.
Informing you about changes or new products related to those contracted or acquired by the customer.
Assessing the quality of products and services, and conducting internal studies on consumption habits and credit behavior.
Scheduling and holding in-person or virtual meetings, hearings, or sessions.
Complying with legal and contractual obligations and maintaining communication related to the services.
Secondary purposes:
Additionally, provided the data subject does not express an objection, your personal data may be processed for marketing, advertising, and commercial prospecting purposes, including sending information about our services, promotions, newsletters, events, invitations, satisfaction surveys, informational content, institutional updates, and activities related to alternative dispute resolution mechanisms.
An objection to the processing of personal data for secondary purposes may be expressed through the contact channels made available by SARAGO and its group of companies, without this affecting the primary purposes necessary for the corresponding legal relationship.
Personal data will be kept strictly confidential and will not be used for any purpose other than those stated above, unless this Privacy Notice is amended.
III. Collection of Personal Data
For the collection of personal data, we follow all the principles set forth in the Law, such as lawfulness, quality, consent, information, purpose, loyalty, proportionality, and accountability.
Personal data will be collected directly or indirectly, in person or through various means such as websites, social media, digital platforms, email, telephone, or through transfers made to us by third parties.
In addition, we may obtain information about the data subject from other sources permitted by law, such as telephone directories, references from companies or individuals, and public databases of any public or private entity or agency, among others.
IV. Options and Means to Limit the Use or Disclosure of Data
SARAGO and its group of companies has the administrative, technical, and physical security measures necessary and sufficient to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing.
You may exercise your ARCO rights (access, rectification, cancellation, and/or objection) by email at contacto@gruposarago.com or by telephone at +52 33 2902 2174. The ARCO request must contain and be accompanied by the elements set forth in Article 28 of the Law, such as:
The name and address of the data subject, or another means of communicating the response to the request.
Documents evidencing the data subject’s identity or, where applicable, the data subject’s legal representation.
A clear and precise description of the personal data with respect to which any of the rights is to be exercised.
A description of the ARCO right to be exercised or, as applicable, what is being requested.
Any other element or document that facilitates locating the personal data, as well as any other document required by the legislation in force at the time the request is filed.
SARAGO and its group of companies will not be required to cancel personal data in any of the cases established in the Law, including the following: when it relates to the parties to a private, corporate, or administrative agreement and is necessary for its performance and fulfillment; when it must be processed by legal provision; when doing so would hinder judicial or administrative proceedings related to tax obligations, the investigation and prosecution of crimes, or the updating of administrative sanctions; when it is necessary to protect the legally protected interests of the data subject; when it is necessary to carry out an action in the public interest; or when it is necessary to fulfill an obligation legally undertaken by the data subject.
V. Data Transfers
Personal data will never be disclosed or shared with third parties; the affiliated companies of SARAGO, which will need the personal data for the purposes stated above, are not considered third parties.
The foregoing shall not prevent the data from being shared with suppliers or service providers, related companies, or competent authorities, solely when necessary to comply with legal, contractual, tax, or administrative obligations, or to acknowledge, exercise, or defend rights in judicial proceedings.
VI. Consent of the Data Subject
Pursuant to Article 7 of the Law, the data subject will be deemed to have tacitly consented to the processing of their data when, this Privacy Notice having been made available to them, they do not express an objection.
VII. Changes to this Privacy Notice
We reserve the right to change this Privacy Notice at any time. Any changes will be made available through any of the following means: (i) visible notices at our facilities; (ii) on our website.
Date of the last update to this Privacy Notice: July 7, 2026.
Suppliers & service providers
Privacy notice for suppliers and service providers.
I. Personal Data
SARAGO Grupo Empresarial, S.C., with offices located at Av. del Tule No. 830, Piso 1, Oficinas 3 y 4, Col. Puertas del Tule, Zapopan, Jalisco, Mexico, hereby informs you that the personal data you provide to us as a supplier or service provider (“supplier(s)”) will be processed strictly for the purposes set forth below.
The personal data to be processed by SARAGO and its group of companies consists of the data subject’s identification information, which may include: name, RFC (Federal Taxpayer Registry), CURP (Unique Population Registry Code), personal contact details such as email address, address, and telephone numbers, as well as financial or asset-related data consisting of bank account number, insurance, and surety bonds, among other data strictly necessary for the purposes set forth below.
Likewise, data such as gender, nationality, official identification, powers of attorney, professional history, commercial references, documentation evidencing technical or professional capacity, as well as information on attorneys-in-fact, employees, or personnel assigned to the services or projects, may be collected.
Biometric data, such as photographs, image, voice, or video, may also be processed when necessary for identification, access control, or security at facilities or on digital platforms, as well as judicial or administrative records when necessary pursuant to compliance, due-diligence, or anti-money-laundering policies.
If the supplier or contractor is a foreign national, a passport, visa, immigration form, or other documents evidencing identity, nationality, and legal stay in the country may be requested.
If we do not have your personal data, we would not be able to properly provide you with the goods and/or services you require from us, inform you of changes to them, or meet your needs appropriately; therefore, SARAGO and its group of companies would bear no liability arising therefrom.
II. Purposes of the Processing of Personal Data
SARAGO and its group of companies will collect your personal data with no intention of disclosing it, and it will be used to comply with the obligations arising from the legal relationship established with each data subject, as well as to address applicable legal and administrative requirements. Additionally, such data may be used for secondary purposes aimed at improving the experience of suppliers and persons associated with SARAGO and its group of companies, for the following purposes:
Inclusion and updating (where applicable) in our databases of your personal data as a supplier, including your supplier level, for strictly statistical purposes and to improve delivery times to our facilities, compliance with policies and procedures regarding the receipt of and payment for goods, and evaluation of the service you provide to SARAGO and its group of companies.
Evaluation as a supplier.
Verifying your identity and technical or professional capacity and, where applicable, your legal representation.
Building supplier files; managing purchase orders, agreements, payments, invoicing, access, and in-person or virtual meetings or proceedings; and overseeing the performance of the contracted services.
Complying with legal, tax, contractual, and internal-compliance obligations.
Where applicable, drafting and executing purchase-sale, distribution, or toll-manufacturing (maquila) agreements, among others, as applicable, in accordance with the requirements of SARAGO and its group of companies.
Compliance with tax obligations and those arising from the commercial-legal relationship established with the supplier and other suppliers, with financial institutions, and with federal, state, decentralized, and non-public agencies.
Informing you about changes or new products related to those contracted or acquired by SARAGO and its group of companies.
Assessing the quality of the products and services received and conducting internal studies on service habits and quality.
Secondary purposes:
Additionally, provided the data subject does not express an objection, your personal data may be processed for marketing, advertising, and commercial prospecting purposes, including sending information about our services, promotions, newsletters, events, invitations, satisfaction surveys, informational content, institutional updates, and activities related to alternative dispute resolution mechanisms.
An objection to the processing of personal data for secondary purposes may be expressed through the contact channels made available by SARAGO and its group of companies, without this affecting the primary purposes necessary for the corresponding legal relationship.
Personal data will be kept strictly confidential and will not be used for any purpose other than those stated above, unless this Privacy Notice is amended.
III. Collection of Personal Data
For the collection of personal data, we follow all the principles set forth in the Law, such as lawfulness, quality, consent, information, purpose, loyalty, proportionality, and accountability.
Personal data will be collected directly by the personnel in charge of purchasing or contracting services for SARAGO and its group of companies, directly or indirectly, in person or through various means such as websites, social media, digital platforms, email, telephone, or through transfers made to us by third parties.
In addition, we may obtain information about the data subject from other sources permitted by law, such as telephone directories, references from companies or individuals, and public databases of any public or private entity or agency, as well as directly from the documentation submitted by the supplier in the ordinary course of trade or provision of services, for example tax receipts and purchase orders, among others.
IV. Options and Means to Limit the Use or Disclosure of Data
SARAGO and its group of companies has the administrative, technical, and physical security measures necessary and sufficient to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing.
You may exercise your ARCO rights (access, rectification, cancellation, and/or objection) by email at contacto@gruposarago.com or by telephone at +52 33 2902 2174. The ARCO request must contain and be accompanied by the elements set forth in Article 28 of the Law, such as:
The name and address of the data subject, or another means of communicating the response to the request.
Documents evidencing the data subject’s identity or, where applicable, the data subject’s legal representation.
A clear and precise description of the personal data with respect to which any of the rights is to be exercised.
A description of the ARCO right to be exercised or, as applicable, what is being requested.
Any other element or document that facilitates locating the personal data, as well as any other document required by the legislation in force at the time the request is filed.
SARAGO and its group of companies will not be required to cancel personal data in any of the cases established in the Law, including the following: when it relates to the parties to a private, corporate, or administrative agreement and is necessary for its performance and fulfillment; when it must be processed by legal provision; when doing so would hinder judicial or administrative proceedings related to tax obligations, the investigation and prosecution of crimes, or the updating of administrative sanctions; when it is necessary to protect the legally protected interests of the data subject; when it is necessary to carry out an action in the public interest; or when it is necessary to fulfill an obligation legally undertaken by the data subject.
V. Data Transfers
Personal data will never be disclosed or shared with third parties; the affiliated companies of SARAGO, which will need the personal data for the purposes stated above, are not considered third parties.
The foregoing shall not prevent the data from being shared with suppliers or service providers, related companies, or competent authorities, solely when necessary to comply with legal, tax, contractual, administrative, or internal-compliance obligations.
VI. Consent of the Data Subject
Pursuant to Article 7 of the Law, the data subject will be deemed to have tacitly consented to the processing of their data when, this Privacy Notice having been made available to them, they do not express an objection.
VII. Changes to this Privacy Notice
We reserve the right to change this Privacy Notice at any time. Any changes will be made available through any of the following means: (i) visible notices at our facilities; (ii) on our website.
Date of the last update to this Privacy Notice: July 7, 2026.
Employees
Privacy notice for candidates and employees.
I. Personal Data
SARAGO Grupo Empresarial, S.C., with offices located at Av. del Tule No. 830, Piso 1, Oficinas 3 y 4, Col. Puertas del Tule, Zapopan, Jalisco, Mexico, hereby informs you that the personal data you provide to us as a Candidate (“employee(s)”) will be processed specifically for the purposes set forth below.
The personal data to be processed by SARAGO and its group of companies consists of the data subject’s identification information, which may include: name, RFC (Federal Taxpayer Registry), CURP (Unique Population Registry Code), address, telephone numbers, and IMSS (Mexican Social Security Institute) number, among other data strictly necessary for the purposes set forth below.
Likewise, data such as gender, nationality, email address, official identification, banking information, emergency contacts, education, employment information, professional history, employment references, professional license (cédula profesional), and documentation evidencing technical or professional capacity may be collected.
When you take part in interviews, training sessions, meetings, or in-person or virtual processes, your image and voice may be collected and, where applicable, audio and/or video recordings.
Biometric data may also be processed for identification, access control, or internal security, as well as judicial or administrative records where necessary pursuant to hiring, compliance, or security policies.
In the case of foreign nationals, a passport, visa, immigration form, or other documents evidencing identity, nationality, and legal stay in the country may be requested.
If we do not have your personal data, we would not be able to properly provide you with the goods and/or services you require from us, inform you of changes to them, or meet your needs appropriately; therefore, SARAGO and its group of companies would bear no liability arising therefrom.
II. Purposes of the Processing of Personal Data
SARAGO and its group of companies will collect your personal data with no intention of disclosing it, and it will be used to comply with the obligations arising from the legal relationship established with each data subject, as well as to address applicable legal and administrative requirements. Additionally, such data may be used for secondary purposes aimed at improving the experience of employees and persons associated with SARAGO and its group of companies, for the following purposes:
Inclusion and updating (where applicable) of your personal data as an employee in our databases.
Evaluation as an employee.
Verifying your identity and assessing your profile, experience, and skills during recruitment, selection, and hiring processes.
Building employment files; managing payroll, benefits, social security, training, access control, internal security, and institutional communication; and complying with labor, legal, and administrative obligations.
Where applicable, drafting and executing fixed-term and indefinite-term employment agreements in accordance with the provisions established by SARAGO and its group of companies.
Secondary purposes:
Additionally, provided the data subject does not express an objection, your personal data may be processed for marketing, advertising, and commercial prospecting purposes, including sending information about our services, promotions, newsletters, events, invitations, satisfaction surveys, informational content, institutional updates, and activities related to alternative dispute resolution mechanisms.
An objection to the processing of personal data for secondary purposes may be expressed through the contact channels made available by SARAGO and its group of companies, without this affecting the primary purposes necessary for the corresponding legal relationship.
Personal data will be kept strictly confidential and will not be used for any purpose other than those stated above, unless this Privacy Notice is amended.
III. Collection of Personal Data
For the collection of personal data, we follow all the principles set forth in the Law, such as lawfulness, quality, consent, information, purpose, loyalty, proportionality, and accountability.
Personal data will be collected directly by the personnel in charge of human resources or contracting services for SARAGO and its group of companies, directly or indirectly, in person or through various means such as websites, social media, digital platforms, email, telephone, or through transfers made to us by third parties.
In addition, we may obtain information about the data subject from other sources permitted by law, such as telephone directories, references from companies or individuals, and public databases of any public or private entity or agency, as well as directly from the documentation submitted by employees, for example personal supporting documents, among others.
IV. Options and Means to Limit the Use or Disclosure of Data
SARAGO and its group of companies has the administrative, technical, and physical security measures necessary and sufficient to protect your personal data against damage, loss, alteration, destruction, or unauthorized use, access, or processing.
You may exercise your ARCO rights (access, rectification, cancellation, and/or objection) by email at contacto@gruposarago.com or by telephone at +52 33 2902 2174. The ARCO request must contain and be accompanied by the elements set forth in Article 28 of the Law, such as:
The name and address of the data subject, or another means of communicating the response to the request.
Documents evidencing the data subject’s identity or, where applicable, the data subject’s legal representation.
A clear and precise description of the personal data with respect to which any of the rights is to be exercised.
A description of the ARCO right to be exercised or, as applicable, what is being requested.
Any other element or document that facilitates locating the personal data, as well as any other document required by the legislation in force at the time the request is filed.
SARAGO and its group of companies will not be required to cancel personal data in any of the cases established in the Law, including the following: when it relates to the parties to a private, corporate, or administrative agreement and is necessary for its performance and fulfillment; when it must be processed by legal provision; when doing so would hinder judicial or administrative proceedings related to tax obligations, the investigation and prosecution of crimes, or the updating of administrative sanctions; when it is necessary to protect the legally protected interests of the data subject; when it is necessary to carry out an action in the public interest; or when it is necessary to fulfill an obligation legally undertaken by the data subject.
V. Data Transfers
Personal data will never be disclosed or shared with third parties; the affiliated companies of SARAGO, which will need the personal data for the purposes stated above, are not considered third parties.
The foregoing shall not prevent the data from being shared with suppliers or service providers, related companies, or competent authorities, solely when necessary to comply with labor, legal, tax, administrative, or contractual obligations.
VI. Consent of the Data Subject
Pursuant to Article 7 of the Law, the data subject will be deemed to have tacitly consented to the processing of their data when, this Privacy Notice having been made available to them, they do not express an objection.
VII. Changes to this Privacy Notice
We reserve the right to change this Privacy Notice at any time. Any changes will be made available through any of the following means: (i) visible notices at our facilities; (ii) on our website.
Date of the last update to this Privacy Notice: July 7, 2026.
